new ArchActionTransferToUser(coreTransferToUserActionViewModel)
The Architect Scripting class for the Transfer to User action.
Instances of this action should be created by calling ArchFactoryActions#addActionTransferToUser
Parameters:
Name | Type | Description |
---|---|---|
coreTransferToUserActionViewModel |
Object | ( Internal ) an Architect core transfer to user action view model. |
Extends
Members
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static, readonly displayTypeName :string
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Returns the display type name string 'ArchActionTransferToUser'.
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static, readonly isArchActionTransferToUser :boolean
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Returns true indicating that this is an ArchActionTransferToUser instance.
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readonly alertOnTransfer :ArchValueBoolean
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Whether to have the workitem alert when transferred to a user.
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readonly allowVoicemailRollover :ArchValueBoolean
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Whether or not transfer should allow rollover to voicemail or fail the transfer.
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readonly connectTimeout :ArchValueDuration
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The value to use as a timeout when attempting to connect to the transfer target. This property has a flow-level default.
- Inherited From:
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readonly displayTypeNameArchitect :string
-
The Architect action type label
- Inherited From:
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readonly failureOutputs :ArchNamedValueList
-
List of properties with error information about failed transfers
- Inherited From:
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readonly failureTransferAudio :ArchAudio
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The failure transfer audio to play on the call in the even the transfer fails at runtime.
- Inherited From:
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readonly hasFakeSuccessOutput :boolean
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Returns true indicating that this action has a fake success output.
- Inherited From:
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readonly id :string
-
The identifier string for this object.
- Inherited From:
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readonly idMayBeBlank :string
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Returns whether or not the id property may be blank or undefined for this object. For example, the returned settings from
ArchMenu#settingsMenu
will have a blank identifier along with the settings returned fromArchMenu#settingsSpeechRec
. Note that this is an extremely rare case.- Inherited From:
- See:
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readonly isArchBaseCoreObject :boolean
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Returns true indicating that this is an ArchBaseCoreObject instance.
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readonly isMenuChoiceAction :boolean
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Returns whether or not this action is the action property for a
menu choice
. For example, theArchMenuDisconnect#actionDisconnect
property on anArchMenuDisconnect
instance.- Inherited From:
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readonly isReachable :boolean
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Returns whether or not this action is reachable at runtime.
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readonly isSecure :boolean
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Returns whether or not this action is secure which means either the action by its very nature is secure or it consumes secure data.
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readonly isUnreachable :boolean
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Returns whether or not this action is unreachable at runtime.
- Inherited From:
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readonly logStr :string
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A string suitable for logging that contains information about this action. This will contain the action tracking id, name and scripting type name.
- Inherited From:
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readonly logStrTypeOnly :string
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This is a string suitable for logging information about this object where it's just the object's type. This is normally used when logging errors that occur in constructor parameter checking because the scripting object isn't set up and the normal logging str contents wouldn't be set up.
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name :string
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The name of the action
- Inherited From:
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readonly outputCount :number
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Returns the number of outputs on this action. For actions that have a fake success output like what you see on the various transfer actions, that will be included in the count to be consistent with the Architect UI. Attempting to get the output count on a menu choice's action such as such as the
ArchMenuTransferToAcd#actionTransferToAcd
action on anArchMenuTransferToAcd
menu will return 0.- Inherited From:
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readonly outputFailure :ArchActionOutput
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The failure output for this action
- Inherited From:
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readonly outputs :Array.<ArchActionOutput>
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Returns an array of action outputs for this action. Remember that it is possible to have an undefined item in the returned ArchActionOutput array. This is true when the output is "fake". Accessing the outputs on a menu choice's action such as
ArchMenuTransferToAcd#actionTransferToAcd
will return an empty array.- Inherited From:
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readonly parentFlow :ArchBaseFlow
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Returns the parent flow for this action.
- Inherited From:
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readonly parentMenuChoice :ArchBaseMenuChoice
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Returns the parent menu choice if this action is the action for a
menu choice
. Otherwise, nothing is returned.- Inherited From:
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readonly parentState :ArchState
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Returns the parent state that contains this action if this action is in a
state
. Otherwise, nothing is returned.- Inherited From:
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readonly parentTask :ArchTask|ArchTaskLoop
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Returns the parent task that contains this action if this action is in a
task
orlooping task
. Otherwise, nothing is returned.- Inherited From:
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readonly preTransferAudio :ArchAudio
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The pre transfer audio to play on the call.
- Inherited From:
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readonly targetUser :ArchValueUser
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The target user for the transfer
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readonly trackingId :number
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The integer tracking identifier for this action. This is the numeric identifier is displayed in the Architect user interface.
- Inherited From:
Methods
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getOutputById(output) → {ArchActionOutput}
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Gets an output by its identifier. If it cannot be found, this method will throw. Normally you won't need to use this method and will use the helper methods available on inheriting classes when accessing pre-defined outputs like success, failure, timeout, etc. etc. Attempting to get an output by id on a menu choice's action such as the
ArchMenuTransferToAcd#actionTransferToAcd
action on anArchMenuTransferToAcd
menu will return nothing.Parameters:
Name Type Description output
string | ArchBranch identifies output you want to obtain. If output is an ArchBranch instance, the
ArchBranch#outputId
value will be used. Otherwise valid string identifier values can be found inArchEnums#OUTPUT_IDS
or can be a guid. Remember that requesting the 'success' output on an action with afake success output
will return nothing.Returns:
ArchActionOutput- Inherited From:
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getOutputByIndex(index) → {ArchActionOutput}
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Returns the output at the given index. It's important to note that on actions that have a fake success output if you request the output at the index for the fake success, you will get nothing returned because the fake success output isn't something that you should do anything with. Attempting to access an output by index on a menu choice's action such as
ArchMenuTransferToAcd#actionTransferToAcd
will return nothing.Parameters:
Name Type Description index
number the index of the output to retrieve. This value should be a non-negative integer.
Returns:
ArchActionOutput- Inherited From:
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getOutputByName(output, wantDynamicOutputopt) → {ArchActionOutput}
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Gets an output by its identifier. If it cannot be found, this method will throw. Normally you won't need to use this method and will use the helper methods available on inheriting classes when accessing pre-defined outputs like success, failure, timeout, etc. etc. Attempting to get an output by id on a menu choice's action such as the
ArchMenuTransferToAcd#actionTransferToAcd
action on anArchMenuTransferToAcd
menu will return nothing.Parameters:
Name Type Attributes Default Description output
string | ArchBranch identifies output you want to obtain by name. If output is an ArchBranch instance, the
ArchBranch#name
value will be used. Remember that requesting the 'Success' output on an action with afake success output
will return nothing. For non-dynamic outputs, the name should be specified in English.wantDynamicOutput
boolean <optional>
false because it is possible for some actions to have both a non-dynamic output and a dynamic output with the same name, this boolean will let you specify which output you want. An example of this would be the built in Failure output on a call bot action but that bot also has an intent named Failure so the action has two outputs with the same name of 'Failure'. Only one of those would be a dynamic output and that's the output for the Failure intent, not the built-in Failure action output.
Returns:
ArchActionOutput- Inherited From:
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isFilterMatch(archFilterObject) → {boolean}
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Returns whether or not this Architect Scripting object is a match for the supplied ArchFilterObject instance.
Parameters:
Name Type Description archFilterObject
ArchFilterObject the object filter to use to determine if it's a match.
Returns:
boolean- Inherited From:
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logError(errorStr)
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Logs an error to the logging service with a log header from this object's
logStr
property value whenArchLogging#logErrors
is true.Parameters:
Name Type Description errorStr
string the error string to log.
- Inherited From:
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logErrorAndThrow(errorStr)
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Logs an error to the logging service with a log header from this object's
logStr
property value whenArchLogging#logErrors
is true and then throws the string in the errorStr parameter.Parameters:
Name Type Description errorStr
string the error string to log. This should be a non-blank string.
Throws:
- Throws the submitted error string.
- Inherited From:
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logNote(noteStr)
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Logs a note to the logging service with a log header from this object's
logStr
property value whenArchLogging#logNotes
is true.Parameters:
Name Type Description noteStr
string the note string to log. This should be a non-blank string.
- Inherited From:
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logNoteVerbose(noteStr)
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Logs a note to the logging service with a log header from this object's
logStr
property value whenArchLogging#logNotesVerbose
is true.Parameters:
Name Type Description noteStr
string the note string to log. This should be a non-blank string.
- Inherited From:
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logWarning(warningStr)
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Logs a warning to the logging service with a log header from this object's
logStr
property value whenArchLogging#logWarnings
is true.Parameters:
Name Type Description warningStr
string the warning string to log. This should be a non-blank string.
- Inherited From:
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traverse(callbackFunction, traverseFilteropt) → {number}
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This method iterates over this object and ArchBaseCoreObject instances within it. For each object it will call the
ArchBaseObject#isFilterMatch
method with a filter and call the supplied callback function if isMatch returns true. The callback will be passed anArchTraverseInfo
with details about the match such as the match object itself along with current contextual information such as the object hierarchy for the match object relative to the object on which this traverse call is being made.The traverse
filter
is one which you can create by callingArchFactoryFilters#createFilterObject
and then add desired clauses or clause containers to it. If not specified, this function will use adefault filter
.Here is an example that does a simple flow traversal using the default filter and logs information about objects in the callback from the traverse object that's passed back:
archInboundCallFlow.traverse(function(traverseInfo) { archLogging.logNote(' Object : ' + traverseInfo.matchObject.logStr); archLogging.logNote(' Hierarchy: ' + traverseInfo.context.hierarchyStr); });
This might be enough for most uses and you can check various aspects about the object in the callback such as "is this an Architect action?" by seeing if traverseInfo.matchObject.isArchBaseAction is true. You can specify a filter for the traversal code to use as well and only have it call your callback when the object's
ArchBaseCoreObject#isFilterMatch
method returns true for the filter. Here's an example that creates a filter for callbacks onany type of transfer action
, anydecision action
or objects whose name property case insensitively matches the word 'foo'. While this could all be done with one property callback clause the example will use multiple clauses for the sake of simplicity:const myTraverseFilter = filterFactory.createFilterObject(archEnums.FILTER_CONTAINER_OPERATORS.or); myTraverseFilter.addClausePropertyValueEquals('isArchBaseActionTransfer', true); myTraverseFilter.addClausePropertyValueEquals('isArchActionDecision', true); myTraverseFilter.addClausePropertyCallback('name', function(propValue, archContainingObject, propName) { // We fully spelled out the function signature above but archContainingObject and propName are // not needed in this case. The archContainingObject is the object that contains the // property and propName is the property name itself. We pass in propName because the same // function could be used for multiple property callback clauses. // Remember to return a boolean true, false or undefined from ths callback. :) return propValue && propValue.toLowerCase() === 'foo'; }); archTask.traverse(function(traverseContext) { // You will only be called back here for ArchBaseCoreObject instances that // have the isArchBaseActionTransfer or isArchActionDecision property values equal to true. }, myTraverseFilter);
If you supply a filter with no clauses, this tells the traverse method to call the supplied callback function for every
ArchBaseCoreObject
it traverses.If you want traversal itself to stop after a callback, simply return boolean false from the callback function you supply to the traverse call.
The traverse method does not process deprecated property names such as
orgId
,orgName
orlanguageSettings
. Additionally it does not traverse in to properties that would "jump out" of the current traversal. An example of this would be if the code was traversing anArchActionJumpToMenu
action that it would not start traversing in to the menu that it jumps to. Another example would be aArchActionChangeState
action where it would not traverse in to the target state of the action. This also means traversal does not traverse in to theArchBaseValue#flowLevelDefault
property.And lastly, as Scripting evolves over time with new versions, you can expect to get callbacks for new object types such as new actions or new properties on objects. As such, it's important not to assume any particular order in callbacks to keep code most compatible with traversal callbacks. Or if you use inequality checks in filter clauses remember that new "stuff" may satisfy an inequality check which may or may not be anticipated in your logic.
Note: This traverse method is a helper method and is very handy for iterating over Architect Scripting objects and their properties in a generic fashion with filtering capabilities. Obviously you can write your own custom traversal code if this implementation doesn't cut it for some reason. :)
This function returns the number of times it called the callback function.
Parameters:
Name Type Attributes Default Description callbackFunction
callbackTraverseInfo the callback function to call for objects that match the traverse filter.
traverseFilter
ArchFilterObject <optional>
ArchFactoryFilters#createFilterTraverseDefault
the filter to use when performing the traversal to determine which
ArchBaseCoreObject
instances you wish to be called back for. If no filter is specified, this function will callArchFactoryFilters#createFilterTraverseDefault
and use that traversal default filter. The wantArchBaseValues parameter on that call is set to true.Returns:
number- Inherited From: