Started

class Started(val isNewSession: Boolean, val isAutoStartSession: Boolean, val isResumed: Boolean = false) : StateEventData

Data attached to the com.genesys.cloud.integration.core.StateEvent.Started state.

Constructors

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constructor(isNewSession: Boolean, isAutoStartSession: Boolean, isResumed: Boolean = false)

Properties

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Whether the conversation was started automatically by the Conversation Autostart feature.

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Whether a new conversation was started, as opposed to an existing one being continued.

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Whether the conversation was resumed after an agent ended it.